“The service was absolutely terrible. Long wait times and the staff seemed overwhelmed and unhelpful. I would not recommend renting from Hertz at the Atlanta airport!”
– Sarah Johnson
“I had a horrible experience with Hertz at the Atlanta airport. They had very few cars available, and I ended up waiting for more than an hour to pick up my reservation. I will not be returning!”
– Mark Thompson
Hertz Atlanta Airport Overview
Hertz Atlanta Airport is located within the Hartsfield-Jackson Atlanta International Airport Rental Car Center at 2200 Rental Car Center Parkway, College Park, GA 30337. This rental car center serves as a convenient hub for travelers looking to rent vehicles right after arriving at one of the busiest airports in the world. With its central location, it provides easy access to several key attractions in Atlanta and the surrounding areas. The center can be accessed from the airport terminals via a covered walkway that leads to the SkyTrain station, which transports passengers effortlessly to the Rental Car Center.
At Hertz, travelers can find a wide selection of cars, from economical options to luxurious vehicles. Whether someone is visiting for business or leisure, Hertz aims to offer a vehicle that fits different needs. The rental process is designed to be simple and efficient, but challenges can arise, as highlighted by customer reviews. Some patrons have reported issues regarding long wait times and limited vehicle availability, leading to frustration among users who were expecting a smoother experience.
Despite the criticisms, Hertz Atlanta Airport remains one of the best options for people wanting to rent a car upon landing. Its strategic position allows visitors to easily drive to major attractions, restaurants, or even escape to nearby scenic spots for a weekend getaway. Additionally, with world-class amenities like free Wi-Fi and convenient customer service, Hertz establishes itself as a go-to option among several car rental services available at the airport. However, travelers should be aware of potential delays in busy seasons and consider planning ahead.
Overall, Hertz Atlanta Airport continues to provide rental services and remains committed to enhancing customer experiences. The management is focused on addressing current issues, with plans in place to improve service efficiency, including key updates in inventory management and staff training. Therefore, while there are hurdles to overcome, the location’s prominence and car availability still bring a level of convenience for travelers flying into this bustling airport.
In summary, Hertz Atlanta Airport offers valuable services to travelers looking for rental options upon arriving at one of the busiest airports globally. Its efforts to address critiques from customers demonstrate a commitment to service that will likely improve over time.
How to Plan a Visit To Hertz Atlanta Airport
Planning a visit to Hertz Atlanta Airport is relatively straightforward. First, it is essential to book your rental car in advance, especially during peak travel seasons. This can be done through the Hertz website or by using the official app, ensuring that you secure your vehicle of choice. Gather all necessary documents such as a valid driver’s license, a credit card for payment, and any confirmation numbers regarding your reservation.
Upon your arrival at Hartsfield-Jackson Atlanta International Airport, finding Hertz is simple. After you exit your flight and make your way through the airport terminals, look for signage indicating the direction to the Rental Car Center. The most convenient route is via the SkyTrain, a free transportation option that provides a quick way to reach the Rental Car Center. Once you board the SkyTrain, you can enjoy the views of the airport and surrounding areas, making the journey pleasant and hassle-free.
Once you arrive at the Rental Car Center, check in at the Hertz service desk. Here, you will present your identification, reservation details, and payment method. Make sure to double-check your vehicle type and any additional features you may have requested while making your reservation. If you have special requirements—such as a child seat or GPS—confirm these details to ensure smooth service during your rental process.
After the paperwork is complete, you will receive instructions to locate your vehicle. Hertz typically organizes its rental cars in a designated area within the center, which is easy to navigate. One thing to note is that, due to high demand and varying inventory levels, it is useful to remain flexible with vehicle options to adjust to any availability issues that may arise.
In addition to planning your transportation logistics, have an itinerary for the attractions you wish to visit once you pick up your vehicle. Atlanta has a rich historical and cultural background, from the iconic Centennial Olympic Park to the beautiful Stone Mountain Park. With your rental car from Hertz, you will be set for exploration, whether you are traveling solo, with family, or on a business trip.
What to Do During a Visit to Hertz Atlanta Airport
During a visit to Hertz Atlanta Airport, there are helpful ways to ensure your rental experience is pleasant and stress-free. Consider budgeting enough time for check-in, especially during peak travel seasons, when lines can get long. After picking up your vehicle, familiarize yourself with the local area by using a map or GPS to find your way around Atlanta.
If you are planning to visit nearby attractions, take advantage of the vehicle rental for greater flexibility in your travels. You will be able to comfortably explore popular destinations, such as the Atlanta Botanical Garden, the Georgia Aquarium, and the Atlanta History Center, all within a reasonable driving distance from the airport.
While enjoying your trip, don’t forget to pay attention to local traffic laws and regulations. Atlanta is known for its bustling streets, and learning how to navigate them effectively while adhering to speed limits ensures a safe journey. Being aware of rush hour times can also save you from unexpected delays.
Also, if you have special attractions on your list, such as attending an Atlanta Braves baseball game or touring the Martin Luther King Jr. National Historical Park, be sure to plan accordingly. The flexibility that comes with renting a car allows you to set your own schedule and may make visiting these locations more convenient and enjoyable.
In addition to exploring the local culture, take the time to enjoy everything that comes with the rental experience. Whether that involves learning about the car’s features or utilizing Hertz’s customer assistance line for questions about your rental, capitalize on what Hertz offers to enhance your visit. Renting a car is not merely about transportation; it is about the freedom to immerse yourself in all Atlanta has to offer.
When To Visit Hertz Atlanta Airport
Visiting Hertz at Atlanta Airport can be best optimized by considering various factors, including time of year and flight schedules. The busiest travel times are generally during holidays, school breaks, and major events in Atlanta. This is when you are likely to encounter higher demand for rental vehicles, meaning long wait times and limited availability.
To improve the experience, it is typically recommended to visit during non-peak seasons, which often occur in late winter or early fall when tourist traffic slows down. This can lead to better options regarding vehicle availability and shorter wait times for picking up your rental car.
Even while planning is vital, being flexible with pickup times can also work to your advantage. Aim for morning or late-night pickups, as these times usually see fewer travelers. If you can land your flight during off-peak hours, this could lead to a smoother and more efficient rental process. Additionally, booking your rental several weeks in advance can alleviate stress, ensuring you have secured the vehicle you need.
Considerations on local events, exhibitions, and sports schedules in Atlanta can also influence when to book your rental car. For example, large-scale events like the Dragon Con convention in September or the Atlanta Jazz Festival in Memorial Day weekend can lead to significant increases in tourism, bringing about a greater need for rental services. Awareness of such occurrences enables a traveler to strategize better when to visit Hertz.
Amenities and Facilities in Hertz Atlanta Airport
When renting with Hertz at Atlanta Airport, one will discover several amenities designed to improve convenience and stress-free experiences. As a customer, you can expect a fully equipped rental car center featuring modern facilities, including spacious waiting areas, self-service kiosks, and dedicated customer service representatives to assist with inquiries or issues.
Additionally, Hertz offers customer-friendly services like a complimentary shuttle service that transports you from the terminal to the Rental Car Center. This shuttle service operates regularly, so you can expect handy transportation without long wait times.
Hertz aims to provide vehicles equipped with latest technology, offering features such as GPS navigation and Bluetooth connectivity. This can enhance your road trip experience and keep you connected. Customers can also benefit from the Hertz Gold Plus Rewards Program, which grants speedier check-ins and rental returns, elevating convenience when accessing or returning a rental vehicle.
The Rental Car Center also provides additional amenities such as vending machines, clean restrooms, and available Wi-Fi for guests to use while they wait. If any concerns arise related to the rental service, trained professionals are on-site to assist and resolve any issues customers may encounter.
Lastly, Hertz promotes sustainable efforts by offering a selection of hybrid and electric vehicles to reduce carbon emissions and promote responsible driving. This environmentally conscious option caters to customers who desire a more fuel-efficient experience during their travels.
Tips to Consider During a Visit To Hertz Atlanta Airport
Arrive Early
When planning to rent a vehicle from Hertz Atlanta Airport, arriving well ahead of your scheduled pickup time is crucial. Since airport traffic varies and unexpected delays can occur, having extra time ensures you don’t miss any appointments. Early arrival allows for any unforeseen events, such as longer lines or additional paperwork requirements.
Moreover, if your flight arrives with changes in plans, having more time for contingencies will help alleviate stress. The general recommendation is to arrive at least 30-60 minutes before your scheduled pickup time for a seamless experience.
Be Familiar With Rental Policies
Before signing any contracts or agreements, taking the time to familiarize yourself with the rental policies is essential. Review everything from insurance coverage to fuel options and mileage limits. This knowledge will help prevent any misunderstandings about charges, fees, or restrictions related to your rental vehicle.
Researching these policies beforehand lets you make informed decisions, whether purchasing additional insurance or learning about potential fees and deposits required for the rental. Being aware of your responsibilities as a renter and Hertz’s expectations can lead to a smoother experience.
Inspect the Vehicle Thoroughly
When you receive your rental car, take the initiative to inspect it thoroughly. Before departing the Rental Car Center, walk around to examine any existing damage such as scratches or dents that may not have been addressed.
Verify that the vehicle is in excellent condition, checking essentials like tires, headlights, and the gas levels. If you notice any discrepancies, report them to Hertz staff so they can document the condition. This step reduces your chances of being held responsible for pre-existing damage during the return process.
How to Get to Hertz Atlanta Airport
Getting to Hertz at Atlanta Airport is easy thanks to convenient transportation options available from all terminals. Upon arrival, follow the signs directing you to the Rental Car Center. From there, you can utilize the SkyTrain, which connects the airport terminals to the rental car facility.
The SkyTrain service operates every few minutes, making it quick and convenient for travelers to reach Hertz within a few minutes. After arriving at the Rental Car Center, locating the Hertz service desk is straightforward due to clear signage throughout the facility.
In summary, Hertz Atlanta Airport is conveniently located at the following address:
2200 Rental Car Center Parkway, College Park, GA 30337.
What People are Saying
“I had a great experience with Hertz at Atlanta Airport. The staff was friendly and my car was ready on time!”– Daniel Miles
“Hertz needs to get their act together. The car I reserved wasn’t available, and I had to wait a long time to get another one.”– Jessica Reyes
“Great rental experience! They have a large selection of cars, and it was super easy to pick up and drop off!”– Michael Gomez
“I was disappointed with the service. Wrong documentation was given to me, and I had a difficult time addressing it.”– Clara Wilson
“Despite the issues I’ve faced, I would recommend Hertz due to their large inventory of vehicles and efficiency at busy times.”– Samira Ali
“They really need to work on their customer service. The long wait times made my trip frustrating.”– Liam Carter
Nearby Attractions to Check Out
Centennial Olympic Park
Centennial Olympic Park is a highlight of downtown Atlanta, built to celebrate the 1996 Summer Olympics. The park features expansive green spaces, beautiful fountains, and art installations, making it a perfect location for relaxation or leisure activities.
Surrounded by must-see attractions like the World of Coca-Cola and the Georgia Aquarium, it’s an ideal destination for families and individuals interested in exploring Atlanta’s vibrant culture. The park also hosts various events throughout the year, giving visitors something exciting to enjoy during their time in the city.
Address: 265 Park Ave NW, Atlanta, GA 30313
Stone Mountain Park
Located northeast of Atlanta, Stone Mountain Park covers over 3,200 acres and features the world’s largest exposed granite dome. The park is famous for its stunning views and rich outdoor activities, making it a popular spot for both locals and tourists.
While there, visitors can participate in activities such as hiking, golfing, and attending seasonal festivals that celebrate the surrounding beauty. Stone Mountain Park can serve as a great day trip destination for those looking to escape the hustle and bustle of the city and reconnect with nature.
Address: 1000 Robert E Lee Blvd, Stone Mountain, GA 30083
Atlanta History Center
The Atlanta History Center is a must-visit location for history enthusiasts. It offers a deep dive into Atlanta’s past and significance, showcasing exhibitions on the Civil War and Southern history. The center consists of several attractions, including the Margaret Mitchell House and historic gardens.
Visitors can enjoy guided tours to gain a comprehensive understanding of the city’s historical story. The Atlanta History Center appeals to individuals and families interested in learning about Atlantas remarkable heritage.
Address: 130 W Paces Ferry Rd NW, Atlanta, GA 30305
Final Thoughts
Overall, renting a car from Hertz Atlanta Airport can serve as a convenient way to explore the beauty of Atlanta and its surroundings. Taking the time to plan and prepare for your rental experience can make all the difference in enjoying a smooth travel experience. While there may be some mixed reviews regarding service quality at this location, the benefits of having a rental car cannot be understated, allowing for flexibility and convenience while discovering everything this city has to offer.
If you are interested in exploring more travel-related topics, feel free to check out The Tourist Checklist, featuring an array of content covering travel tips, attractions, and accommodations. Whether planning a trip to Atlanta, seeking information about the best golf resorts, or simply looking for getaway ideas, there is plenty of exciting reading material available.